Privacy Policy

Information We Collect

• Personal details such as name, email, phone number, and billing information
• Technical information including IP address, device and browser type, and access times
• Hosting usage data such as resource consumption, storage usage, and server activity
• Cookies and similar tracking technologies to enhance your experience
• KYC information, if required for legal compliance or identity verification

KYC and Identity Verification

To comply with Indian laws, Glid may require users to complete a Know Your Customer (KYC) process. This may include government-issued ID, proof of address, or other necessary documentation. Your KYC information is used solely for verification, fraud prevention, and legal compliance. All KYC data is securely stored and accessed only by authorized personnel. Users may request access to, correction of, or deletion of their KYC information, subject to legal obligations.

How We Use Your Information

• To provide, manage, and improve our hosting services
• To communicate with you regarding support, billing, or updates
• To ensure the security of our platform and prevent fraud or abuse
• To comply with legal requirements and enforce our terms of service

Legal Compliance in India

Glid operates in accordance with Indian laws, including the Information Technology Act, 2000 (as amended) and related regulations. We follow reasonable security practices to protect sensitive personal information and ensure data is stored and processed in compliance with Indian legal standards.

How We Protect Your Data

We use encryption, access controls, and monitoring systems to safeguard your personal and KYC information. Only authorized personnel can access this data, and it is handled securely at all times.

Sharing and Disclosure

We do not sell your personal data. Information may be shared with trusted third-party providers, such as payment gateways or infrastructure services, under strict confidentiality. Data may also be disclosed if legally required by Indian authorities.

Your Rights

• Access, update, or request deletion of your personal information
• Object to or restrict certain processing of your data
• Request a copy of your data for your records
• Withdraw consent for data processing, where applicable

Cookies

We use cookies to enhance your experience, analyze website traffic, and improve our services. You can manage cookie preferences via your browser settings.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date of the current policy is 03 August 2025.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact our support team.

Our support email is support@glid.dev

Operated by IOOGN TECHNOLOGIES (OPC) PVT LTD